Customer Service

Ordering

Orders can be securely placed on our website or by mail or phone. Toll free customer support is available Monday to Friday, 9am – 5pm EST by calling 1-866-30-MABEL (62235) or by emailing info@mabel.ca

Shipping

We take great pride in our fast service! All orders are dispatched within 24 business hours of receipt. Please reference the Estimated Shipping Times chart to determine the shipping time on your order.

Estimated Shipping Times

Shipping & Handling Mail Express Priority
To Canada Free
2-9 business days
$8.00
1-2 business days
$25.00
1 business day guaranteed
To U.S.A. $3.00
6-12 business days
$14.00
3-5 business days
$38.00
1-2 business days guaranteed
To other countries $6.00
2-6 business weeks
$21.00
6-10 business days
$55.00
4-7 business days guaranteed

Special considerations for shipping and handling:

  • For all orders, add 1-2 business days for production.
  • With the exception of Priority service, shipping times are estimates not guarantees.
  • Shipping to rural and suburban areas may take longer, such as Canada's Territories, Alaska and Hawaii.

Payment Type

We accept Visa Debit, Visa or Mastercard credit cards, or cheques.

A $25 service fee will be charged on any returned cheques.

Track Your Order

To check on the status of your order, visit Newhttp://track.mabel.ca

Refund Policy

All Mabel's Labels purchases are backed by a satisfaction guarantee. If you are not satisfied with any part of your order, return it to us for a full exchange or refund.

Request Brochures

If you would like to request some free Mabel brochures to pass out to family, friends, daycare, or school, please email your request to promo@mabel.ca, and be sure to include your shipping address! Thanks for helping us spread the word!